Terms & Conditions

Welcome to Integrating Spirit! These Terms and Conditions ("Terms") govern your use of our website at www.integrating_spirit.com.au and the counselling services provided by [Your Name/Practice Name] ("we," "us," or "our"). By accessing or using our website and services, you agree to be bound by these Terms. If you do not agree with any part of these Terms, you must not use our website or services.

1. Counselling Services

1.1. Nature of Services: We provide professional counselling services aimed at supporting your mental health and well-being. Our services are not a substitute for medical or psychiatric advice, diagnosis, or treatment. If you are experiencing a mental health crisis or believe you require immediate medical attention, please contact emergency services (000 in Australia) or a crisis support line.

1.2. Suitability: It is your responsibility to determine if our counselling services are suitable for your needs. We reserve the right to decline or discontinue services if we determine that our services are not appropriate for your specific circumstances.

1.3. Confidentiality: Our commitment to your privacy and the confidentiality of your sessions is outlined in our Privacy Policy. Please review our Privacy Policy carefully.

2. Fees, Payments, and Service Changes

2.1. Fees: Details of our current service fees are available on our website or will be communicated to you prior to booking.

2.2. Payment Processing: We utilise secure third-party online service providers to process all payments. When you make a payment for our services, you will be directed to a secure payment gateway operated by [mention specific provider if you want, e.g., Stripe, Square, PayPal]. Your payment information is processed and stored by this third-party provider, and we do not directly collect or store your full payment card details. You acknowledge and agree that your payment details will be subject to the terms and conditions and privacy policy of the chosen third-party payment provider.

2.3. Changes to Prices and Services: We reserve the right to change our prices, modify our services, or introduce new services at any time. We will endeavour to provide due notification to existing clients regarding any such changes to prices or services that may affect their ongoing or future bookings. This notification will be provided through [e.g., email, website announcement, direct communication during sessions].

2.4. Cancellation and Refund Policy: Our specific policy regarding cancellations, rescheduling, and refunds is detailed in our separate Cancellation and Refund Policy, which forms part of these Terms. By booking a session, you agree to that policy.

3. Your Responsibilities

3.1. You agree to provide accurate and complete information when booking and engaging in our services.

3.2. You agree to attend sessions punctually or provide timely notice as per our Cancellation and Refund Policy.

3.3. You understand that the effectiveness of counselling depends on your active participation and honesty.

3.4. You agree not to record counselling sessions (audio or visual) without explicit prior written consent from us.

4. Website Use

4.1. Intellectual Property: All content on this website, including text, graphics, logos, and images, is our property or licensed to us and is protected by Australian and international copyright laws. You may not reproduce, distribute, or use any content from this website without our express written permission.

4.2. Prohibited Conduct: You agree not to use our website for any unlawful purpose or in any way that could damage, disable, overburden, or impair the website.

4.3. Links to Third-Party Websites: Our website may contain links to third-party websites. We are not responsible for the content or privacy practices of these external sites.

5. Limitation of Liability

5.1. While we strive to provide high-quality services, we make no guarantees regarding the outcome of counselling.

5.2. To the maximum extent permitted by Australian law, we shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising out of your use of, or inability to use, our website or services.

6. Governing Law

These Terms are governed by and construed in accordance with the laws of Queensland, Australia. You irrevocably submit to the exclusive jurisdiction of the courts in that State.

7. Changes to These Terms

We may update these Terms from time to time to reflect changes in our practices, legal requirements, or service offerings. Any changes will be posted on this page, and the revised Terms will be effective immediately upon posting. We encourage you to review these Terms periodically.

8. Contact Information

If you have any questions about these Terms, please contact us at:

manwaring.therapeutic.com.au

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Last Updated: [Current Date: July 16, 2025]